Lost and Found Policy

Lost & Found is located at the main entrance of Moody Amphitheater at Waterloo Park on the 14th St. Bridge.

On concert/event days, check in with the security supervisor at the main entrance for assistance. All found items are accepted by the main entrance security supervisor and held at Bag Check until the end of the event.

At the conclusion of each event, all found items are held at the Moody Amphitheater Guest Services Office, located on the north side of the venue.

Found items will be held for a maximum of one week after they are turned in. After one week, blankets, chairs, hats, and other soft goods will be donated to local homeless shelters.

Phones, IDs, credit cards, keys, and other items that may contain identifying information will be held for two weeks before being boxed and stored in a secure location with Waterloo Greenway Conservancy for 90 days. After 90 days, all found items will be destroyed.

On non-event days, if you are looking for an item that was lost at Moody Amphitheater at Waterloo Park, please get in touch with us at [email protected] and a member of our team will assist you. Be sure to include a detailed description of your lost item(s), the date you visited, and contact information. For urgent Lost and Found inquiries, please leave a message with our office at 512-682-8056.